Setting up 2 Factor Authentication (2FA)

You can setup the Tranztec Transportation Platform to require a specific user, or an entire company, to use 2 Factor Authentication to access the system. In some cases, this may be a company wide business decision, or it may be a requirement to use another companies Tranztec Platform boards. We will cover setting up 2FA at the company and user level below:

Setting up 2FA as a Company setting

You can setup 2 Factor Authentication and force all users to setup 2FA in order to access the platform. NOTE: In order to change this setting you must be a system administrator in the Tranztec Platform. To start, click on your username on the top right side of the screen. If you are an administrator, you will see the Admin menu option. Click on the option to access the administration screen:

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Within the administration scree, click on the company option. About 3/4 of the way down in the settings (below the conversation settings) you will see the checkmark to require 2FA. Check off the Require Two-Factor in order to enable 2FA for any users who access your company. Save your changes at the top of the screen to continue.

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With this done, when a user logs into your system they will be forced to scan a QR code and setup 2FA in order to login. They will also be required to enter in the 2FA code whenever they login to the platform.

If you already have an authentication app such as Google Authenticator, Microsoft Authenticator or Duo you can open those apps and add a new entry by scanning the QR code. If you have never setup 2 Factor authentication before on your device use your camera to scan the qr code. You will see a link appear on your screen. Click on it and follow the instructions to setup you 2FA for the platform.

Setting up 2FA as a User (Without Accessing the Administrative Section)

You can setup 2FA as a user within the platform if you do not have access to the company settings. This might be useful if you are already in a company using the Tranztec Transportation Platform, and you have another company that has invited you to their version of the platform. In this case your partner could require 2FA to access their boards. To setup 2FA for a user, login as the user and then open your user menu on the right side of the screen:

From the profile section click on the drop down option for Enable 2FA and choose Yes.

You will then be presented with the setup option for 2Fa

If you already have an authentication app such as Google Authenticator, Microsoft Authenticator or Duo you can open those apps and add a new entry by scanning the QR code. If you have never setup 2 Factor authentication before on your device use your camera to scan the qr code. You will see a link appear on your screen. Click on it and follow the instructions to setup you 2FA for the platform.

Next Steps

Regardless of how you setup 2FA (at a company or users level) when you login to the Tranztec platform moving forward you will be required to enter in the access code provided on your authentication app. To do this open the app that you used to setup the 2FA (google authenticator, microsoft authenticator or duo) and enter in the number related to your login. NOTE: the authentication app will appear as either Tranztec to VIA.