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In VIA, conversations are recorded text messages between different users. These conversations can be related to the system as a whole, board related or card related. They can be private conversations that only the invited members can see or they can be public and can be seen by any user with the right permissions. Conversations can also be initiated and participated in with VIA mobile. Finally, they can be freform or they can consist of standardized messages called macros. This section will cover everything you need to know to get starting using conversations in VIA.

Where Can I Create a Conversation?

Conversations can by created in the following areas:

  • Home screen - You can start a conversation using the slideout menu right off the main home screen. These would be general conversations that are not necessarily related to any one board or specific card.

  • Boards - You can start a board specific conversation that may be related to a specific dispatch board, or carrier board without being related to one card. To create one of these conversations you can use the slideout menu and navigate to the conversaton option.

  • Cards - If your conversation is related to a card you can create a conversation directly on a order, trip, truck or any other type of card.

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