This guide will help you get is intended to introduce you to the basics of the VIA® Mobile application and to get you started and familiar with how to use the VIA® Mobile App.
1. Opening a Card
This is the screen you will see when you first open the Mobile App. To open a Card simply enter the Trip ID, the Trailer name or ID, and Drivers name. Click the Start button and the Card matching the Trip ID will be opened for the Driver to see Stops, Notes, and Messages like this.
its operation.
Login Request
When the application is initially launched you may be presented with a login screen. The login screen can be bypassed using automatic login capabilities provided by the tablet or device on which the application is running. When the login screen is displayed – what login information is required is dependent on what is required by your company. In most cases, this is your company ID, and your driver ID. Fill in the information requested and press the Go button to continue.
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The VIA® Mobile will automatically disable user input if the vehicle is in motion. You must be at a complete stop to use the application interactively. |
Main Display
The main screen that is displayed when you log into the application depends on the configuration set by your company. You will either be presented with the detail route / stop screen for the load you are currently assigned to drive, or you will be displayed the Loads screen which allows you to see all of the loads you're assigned. You may also notice differences based on what type of device you are using and what the screen resolution for that device is capable of displaying. In landscape mode on larger devices you will see the full stop address and product information for that stop.
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What you see may vary significantly from what is shown here as the application can be configured to turn off or not display certain fields. |
2. Arriving/Departing a A Stop
On the Stops Tab - the stop you are currently on is displayed under the heading "Current Stop"simply tap on any stop to open the editing screen.
From this tab you can update the Cards information including Departing/Arriving to a Stop. You may also change the Trailer ID/Name from this screen.
3. Card Information
After opening any Stop you may click the "Ref#" tab or "LoadInfo" tab to edit information related to the Card.
On the "Ref#" tab you may add the follow reference numbers to the Card.
Bill of Lading # - BL
Customer Order ID - SID
Customer Stop ID - SI
Delivery # - DEL
Division - DIV
Load # - LOAD
Order # - ORDER
Pick Up # - PICK#
PO# - PO#
Shipper ID - SH#
Shipper Id # - SHIP
Trailer # - TRL
Trip # - TRP#
Or on the LoadInfo Tab the driver can update their current load information.