The VIA® system gives companies the opportunity to allow their customers or carriers a peek into their system. For companies, this means that they can have real time access to their loads and can be kept up to date with delivery dates, issues and status updates. For Carriers, the VIA® partner network provides a portal into your system allowing your carriers to update their loads and in turn keeping your system up to date with the most real time information possible. You are essentially granting the partner network users access to only their information. Meaning, customers (while they can see your boards) can really only see their cards within the lists. Carriers as well can only see the cards to which they are listed as carriers on.
Setting up a partner network will require some system configuration first in order to make sure that the partner network is successful for all parties involved. Once your system has been configured, the parent company will create the partner network to either a customer or a carrier and send out an invitation. Once received, the email will provide a link to your third party to complete the partner network setup. Finally, the parent company will have control over the relationship and will be able to terminate it at any time.
