There are two sections in the VIA® administration menu that will control the VIA mobile’s experience when using the app on their phone; the board administration screen and the mobile administration screen. Editing either of these sections will allow you to control the feel of the mobile app as well as show or hide specific information. To get started, you will need to access the administrator menu in VIA. Open a web browser and navigate to https://www.viaboards.com/sign-in login with the email or username provided to you and enter in your password.
Accessing the Administration Menu
To access the administrator menu, click on your name on the top right side of the screen.
This will expand out a menu. If you have access to the Admin section of VIA you will see an option titled Admin in the menu list.
If you do not see the Admin menu item in your menu list you might not have administrative rights in VIA. Contact your system administrator to see about getting rights to this menu.
The administrator section of the screen is organized by listing all the menu categories on the left side of the screen.
When you select an item the main part of the screen will display further details and settings related to the admin section.
In this tutorial we will be focusing on the Boards section and the Mobile Settings section of the admin menu.
When you open up the boards menu you will see all your boards much like the appear in the home VIA screen. You may see more boards than normal since the boards in your home screen are only visible if you are a member of the board but all boards show up in the admin section of VIA.
You can filter the boards by typing into the search button at the top right section of the screen. To edit the settings on your board click simply left click on the board. Not all settings on the board administration screen are related to mobile communications.
This tutorial will only focus on the settings that will effect the VIAMobile users experience.
The board color will determine the color that appears when the driver opens an order or segment card. For example, this is what the card looks like when the board setting is purple or blue.
