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Cards represent the singular piece of information with the VIA system. Cards can link to other card types; however, you will only find cards of the same type defined within each of the boards. For example:

The card above is an order type card. It resides in a board with other order type cards. Other cards can interact with this card such as the Jim Smith driver card, the 2017 Tractor card and the Toledo Museum of Art customer card. Each of these cards resides on a different board in the system but they can all link to an order board. The view above is called a mini card view. These mini cards can be see on any board type when you are looking at the board in list view. Different card types will show different information on their card face. For example, a driver card can show the driver’s name, his last location and a picture of the driver (if there is one) it can also link to any tractors that the driver has assigned to him:

Order and Segment type cards show a substantial amount of useful information to help dispatchers and customers see relevant information quickly.

From the card above I can see a wealth of useful information, without having to open the order.

  • The order number is TRANZ091802

  • The order is going from Chicago to Toledo

  • There is an attachment on the card (the paperclip icon)

  • Someone has started a conversation on the order (the speech bubble icon)

  • The order is in a status of New

  • The order has 2 stops and 1 of them is complete

  • The next even (pickup or delivery) that should happen on this order should take place on 8/4/2023 at 15:37

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