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Home screen - You can start a conversation using the slideout menu right off the main home screen. These would be general conversations that are not necessarily related to any one board or specific card.
Boards - You can start a board specific conversation that may be related to a specific dispatch board, or carrier board without being related to one card. To create one of these conversations you can use the slideout menu and navigate to the conversaton option.
Cards - If your conversation is related to a card you can create a conversation directly on a order, trip, truck or any other type of card. Simply open the card and click on the slideout menu and select the conversation icon.
How to Start a Conversation
Starting a conversation on the home screen of , from a board or card - Click on the slideout menu on the right side of the screen. Click on the conversations icon:
From the conversation menu item click on the + Start Conversaion Conversation menu item to begin a new conversation
Starting a conversation from a card - When you have Open the card open, and click on the + button slideout menu on the top right side of the screen. Click on the card just under the conversations header:
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conversation button as shown above. When you click on the conversation button while a card is open the conversation will be linked to the card.
When you start a conversation you will be asked to give you conversation a name and to select the privacy level of your conversation.
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Give you your conversation a meaningful name. Especially for board and home screen conversations you may end up with a number of conversations and being able to tell them apart will be helpful. Under the Title field is a note that the conversation by default will be public. Any public conversations on cards or boards will be visible to all users and they will be able to participate in them. This does not apply to home screen conversations where you can only see conversations that you are part of. If you click on change on the start conversation screen and change your conversation to private then only the people that you invite into the conversation will be able to see it.
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VIA allows you to create and re-use standardized messages in conversations using macros. These macros, once created can be re-used as often as you like and can save time when you have to use standardized instructions or questions. The following section will look at macros, how to create, use and delete them. The screen shot below will outline some of the parts of the macro screen:
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Category drop down field - This category provides a way for you to group your macros in a meaningful way. For example, you may want all your driver related macros to be stored together, all your internal macros also stored separately
Macro Listing - This section shows all the macros that you have currently created for the category that you have selected in the first section of the screen.
Consignee fields - These are the fields that you have in the macro
Add and Edit Buttons. You can add a new macro by clicking on the + button or edit the existing macro by pressing on the edit button
Send - If you have selected a macro that you want to use in you conversation you can press the send button and utilize the macro.
Creating Macros
Before you can use a macro you have to first define the macro. This process will show you how to create a new macro. You can find the macro button on any active conversation by pressing the </> button on the top right side of an open conversation screen.
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