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If you have a macro that you no longer us you can delete it from your macro list. To delete a macro open the macro screen by clicking on the </> button on the top right side of one of your conversations. Select the group/category and then scroll down to your macro. Highlight the macro that you want to delete and press the delete button at the top of the screen
Using A Macro from the Web portal
When you are logged into VIA you can use a macro on a conversation with a driver using a mobile version of VIA or you can use the macros to create a formatted message for a conversation within VIA desktop. To send a macro, open the conversation that you want to use a macro on and press the macro button on the top right side of the conversation <\>