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Changes and features made available in the September 2019 (Q3) release of the VIA Platform (check https://status.viaboards.com for more information).

Platform Feature Enhancements

VIA® Portal

  • UI Redesign - Improved and Simplified UI for all card objects to improve readability and touch enabled devices
    • Stop progress indicator is now vertical vs. horizontal to allow for an unlimited number of stops and easier indication of progression   
                                            Image Modified
    • Stop indicators are now menu buttons to allow stop specific instructions (Add stop, Add freight, Add reference) to be easily accessed 
                                            Image Modified
    • Allow adding stops before or after a current stop relative to the stop selected
    • All display elements are now consistently flat
    • All action buttons (Left side) have been removed and consolidated into the "Add" button at the top of the card
                                         Image Modified
  • Sharing - New feature that allows the status of an order or segment to be "shared" with an external user by E-mail or Text message     
                                                  Image Modified
  • Resource Search - Added enhance search system to provide better matching of Truck, Driver or Carrier based on a wide range of criteria               
                                                  Image Modified                Image Modified                               Image Modified
  • Filtering - Added filtering capabilities by relative date (Today, yesterday, Tomorrow, This Week, Last Week, etc..)
  • Filtering - Allow searching on special characters (~, !, @, #, $, %, ^, &, *, (, ), -, +, =, _, `, {, } etc…) in contains filters.
  • Filtering - Added new filtering capabilities for Drivers
  • Assignment - Assigning a Driver or Truck to a load will bring associated resources along with the primary
  • Customer - Added default e-mail address for various roles
  • Members - Added search / filtering system to allow easier location of users
  • Custom Fields - Added new ability to show or hide custom fields to allow for invisible fields
  • Lanes - Enable search / filtering on lane objects
  • Ramps - New ramp action "Remove Carrier" to allow removal of a carrier with automation rules
  • Ramps - New ramp action "Add Member" and "Remove Member" to allow users to be automatically assigned or removed on a card based on automation rules
  • Ramps - New ramp action "Replace String" to allow string replacement capabilities
  • Ramps - New ramp action "Create Event" to allow creation of event cards on a tracking board
  • Ramps - new ramp action "Unarchive" to allow a card to be taken out of the archive
  • Events - Added new toolbox capabilities to allow merging of events
                     Image Modified
  • EDI - Added native EDI support for Shipment Status (214), Accept/Reject (990) using the Ramp system
  • Quote - Quick quote now supports specification of Accessorials for more accurate rate return
  • Rate Confirmation - Added support 

VIA® Chat

  • Added entirely separate VIA® Chat platform that can be used independently by users that do not have full access to VIA® itself (https://via.chat)
  • Released new Windows version of VIA® Chat to allow chat conversations without the need to be logged into VIA®
  • Added support for file upload / download (drag and drop, etc...)
  • Added support for in-line images and animated GIFs
  • Created automated signup system to allow users within the same company to register for VIA® Chat without the need for Administrator setup

VIA® Mobile

  • Mobile - Added support for inbound macro messages so that Drivers can fill out forms in addition to free text messages.

Platform Fixes / Defects Resolved

 VIA® Portal

  • System Wide - Resolved issue with Date Picker showing "Invalid Date" when improper information is received.
  • System Wide - Resolved display issue with Date Picker having compressed font 
  • System Wide - Resolved card sort order issues when manipulated or created using the API
  • Admin Portal - Groups are now sorted properly by group name
  • Lists - Description capability has been deprecated as it was causing display issues
  • Locations - Resolved issue with newly created location not being displayed until a refresh happens
  • Multi-Select - Resolved issue with some cards disappearing temporarily when selected in a multi-select group
  • Mapping - Resolved improper geo-coding of addresses under certain circumstances
  • Mapping - Prevented pop card from being dragged elsewhere on the screen incorrectly
  • Orders - Resolved issue with date error occurring when an order is newly created
  • E-mail - Resolved issue with multiple attachments not being delivered on outbound ramp
  • Customer - Added error to indicate why a customer was not (or could not) be assigned to a load
  • Filtering - Fixed contains filters using the Microsoft Edge browser
  • Notification - Ensure closed button is always visible
  • Custom Fields - Removed symbols from custom field names
  • Custom Fields - Custom fields now have a limit of how many tabs and fields you can add per tab
  • Users - Fixed issue with setting relationships not being saved
  • Attachments - Corrected issue where attachment icon would not always display a correct attachment count
  • Lists - Fixed issue with improper or incorrect card counts when they were moved or relocated using the API
  • Mapping - Tracking resolution was not correctly controlling the number of points displayed
  • Mapping - Routing was not always following stop sequence properly
  • Mapping - Inset and World mapping stopped functioning when a load (segment or order) was completed
  • Mobile - If driver and truck are both assigned to a load, only truck messages would display.
  • Conversations - Fixed issue with hidden conversations not being searchable
  • Errors - Prevented card update ramps from firing when a user acknowledges an error
  • Chat - Allow users to be added to a conversation that are outside the membership of a board
  • System Wide - Changing a title of a card would incorrectly trigger "Save Changes"
  • Rate Confirmation - Resolve issue with rate confirmation issue not saving correctly
  • E-mail - Resolved issue with e-mail replies coming back into the system blank
  • Notes - Adding long notes would place save button off-screen